Predator Licensing Errors

Predator Licensing Errors

Predator application licensing may produce the following Predator SIM Wrapper Errors. Should this occur, they can be resolved by following the steps outlined below. If problems persist, contact your local Predator Reseller or Predator Software to help resolve the issue.

Predator Error Number Predator Error Description
Error 0 No Error
Error 1 No Driver
Error 2 No SIM - Click Predator SIM to test
Error 3 Bad SIM
Error 4 Expired Serial Number and Access code
Error 5 Bad Serial Number or Access Code
Error 6 DES Failure
Error 7 CRC Failure
Error 8 SIM Write
Error 9 SIM Read
Error 10 Clock Altered
Error 11 Registery Altered
Error 12 SIM Altered
Error 13 Bad Registry
Error 14 Registry Write
Error 15 Bad Product
Error 16 Bad Date or Time
Error 17 Wrong Version
Error 18 Wrong Product
Error 19 Already Running
Error 20 FLM Server Not Found
Error 21 FLM No Licenses
Error 22 Unable to Create FLM
Error 23 FLM Not Enabled
Error 500 Invalid Handle
Error 501 No Dialog

Error 0 - No Error or Error 1 - No Driver

To solve the above errors, re-install the Sentinel Protection device driver. The latest version is available for download within the Downloads page.

Error 2 - No SIM

To solve the above error, plug a single Predator USB SIM into a USB port or plug a single Predator Parallel SIM into a parallel port. Multiple Predator SIMs cannot be used on the same PC. One method of verifying a Predator USB SIM is working outside of running a Predator application is to click the following: Predator SIM on the PC with the SIM plugged in.

Error 3 - Bad SIM

To solve the above error, contact your local Predator Reseller or Predator Software for a replacement SIM.

Error 4 - Expired Serial Number and Access Code

To solve the above error, contact your local Predator Reseller or Predator Software for a license extension or permanent license.

Error 5 - Bad Serial Number or Access Code

To solve the above error, contact Predator Software for a new license.

Error 6 - DES Failure or Error 7 - CRC Failure

To solve the above errors, contact your local Predator Reseller or Predator Software for a replacement SIM.

Error 8 - SIM Write, Error 9 - SIM Read or Error 12 - SIM Altered

To solve the above errors, re-install the Sentinel Protection device driver. The latest version of the device driver is available for download within the Downloads page.

Error 10 - Clock Altered or Error 16 - Bad Date or Time

To solve the above errors, restore the PC's correct date and time. Contact your local Predator Reseller or Predator Software for a license extension or permanent license.

Error 11 - Registry Altered or Error 13 - Bad Registry

The Predator keys in the Windows Registry have been modified or corrupted. Delete the Predator licensing registry entries with the Windows RegEdit utility. Run the Predator application as an Administrator and the Upgrade or registration dialog will appear and the license details can be re-entered and the registry entries will be re-built automatically.

Error 14 - Registry Write

To solve the above error, run the Predator application as an Administrator and enter the licensing details within the Upgrade or registration dialog.

Error 15 - Bad Product

To solve the above error, use the correct Predator license for a matching Predator product. Double check that the correct Predator license is used in the Upgrade or registration dialog. Predator licenses are issued to a specific Predator application. This error is displayed when the Predator license doesn't match any known Predator applications.

Error 17 - Wrong Version

To solve the above error, review the license matches the application version. For example, Predator v11 applications require a v11 or greater license. Specifying a v10 or lower license will create this error. Contact your local Predator Reseller or Predator Software to review Predator licensing.

Error 18 - Wrong Product

To solve the above error, review the license matches the desktop shortcut that one is running. For example, this error will be displayed when a license for the Predator CNC Editor is entered into Predator Virtual CNC. The name of the Predator application is provided with every Predator license. For example, with a Predator CNC Editor license don't click the blue Predator Virtual CNC desktop shortcut to start instead click the orange Predator CNC Editor desktop shortcut to enter the license provided. Predator licenses are issued for specific products and can not be co-mingled. If the wrong license was issued, contact your local Predator Reseller or Predator Software to review.

Error 19 - Already Running

To solve the above error, confirm that the Predator application is not running within another user's session. This can be reviewed within Windows Task Manger.

Error 20 - FLM Server Not Found or Error 23 FLM Not Enabled

To solve the above errors, confirm that the Predator FLM service is running on the appropriate PC or vm. Another possibility is the Ethernet port used for FLM licensing is blocked via a firewall.

Error 21 - FLM No Licenses

To solve the above error, contact your local Predator Reseller or Predator Software to purchase additional licenses.

Error 22 - Unable to Create FLM

To solve the above error, repair or re-install the Predator application via Control Panel | Add Remove Programs. Another possibility is that the .Net framework or other application requirements need to be repaired or re-installed.

Error 500 - Invalid Handle or Error 501 - No Dialog

To solve the above error, repair or re-install the Predator application via Control Panel | Add Remove Programs.

More Self Help Articles

90+ Self Help Articles covering a wide range of technical details, references and processes are available on this web site to help support and troubleshoot Predator application issues.